Unified student engagement
across every channel.
Personalized student conversations across SMS, voice, email, and chat — powered by a single AI agent.
Today at SNHU
Three gaps holding outreach back.
Rigid SMS
Templated drips. Keyword-based replies. Not conversational.
Manual dialing
Outreach bound by call-center staffing.
Fragmented stack
A different tool for every channel and every team.
The Apten solution
One agent for every student moment.
One agent. Every channel. One memory.
Personalization across the entire student lifecycle.
Learns from every conversation. Self-optimizes over time.
CRM remains source of truth. All conversation data syncs to Salesforce in real-time.
One memory across channels
Prospective Student: Maya R.
Inquiry: Online Programs · Just now
Hi Maya! Saw you started an online program inquiry — want me to walk you through next steps?
SMS · 9:02 AM
Yes, but I'm at work. Can you actually call me at 4?
Voice Call Initiated
"Reviewed financial aid, FAFSA timeline, and start dates for the spring cohort…"
✉ Application Sent
Prefilled MBA application + aid checklist emailed during the call.
Start small. Prove it.
A pilot, run by the founders.
Initial focus: optimizing the inquiry → enrollment funnel.
Pilot scope
Targeted segment to prove ROI fast.
Custom agent
Built on SNHU voice + guardrails.
Go live
White-glove launch with founders.
Optimize
Tuned from real conversations.